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Privacy and Data Management for Just Ask App

We take your privacy seriously. If you wish to delete your account and associated data, please follow these steps:

  1. Contact Us: Visit our website and fill out the account deletion request form, or you can directly email us at michele@micheleomara.com.
  2. Verification: To protect your privacy, we will verify your identity before processing the deletion request. This includes: submitting a form of identification, such as a driver’s license or passport, which can be compared to information on file.
  3. Data Deletion: Upon verification, we will delete your account and all associated data that is not required to be retained by law, such as: 
    • Financial Records: For financial auditing purposes, transaction data might need to be kept for a certain number of years.
    • Legal Investigations: If the data is part of an ongoing legal investigation or court order, it must be retained until released by legal authority.
    • Regulatory Requirements: Certain regulations may require data retention for compliance purposes, such as in healthcare or telecommunications.
    • Data Retention: Some data may need to be retained for legal purposes. This data will be securely stored and will be deleted after the legal retention period expires.

For a detailed explanation of the types of data we collect, how it is used, and the data we retain even after account deletion, please refer to our comprehensive Privacy Policy available at https://micheleomara.com/just-ask-app-privacy-policy/.

If you have any questions about how to request account deletion or our data practices, please do not hesitate to contact us.